Terms of service

This website is operated by Jio Shopping Mart ("we", "us", "our"). Throughout the site –www.jioshoppingmart.com/ (the “Site”) – Jio Shopping Mart offers its services to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Site, including without limitation, browsers, vendors, customers, merchants, and content contributors.

If you do not agree to these Terms, you may not access the Site or use any of our Services.

We may update these Terms periodically, and it is your responsibility to check them for changes. Continued use of our website after updates constitutes acceptance.

1. Eligibility to Use Our Online Store

By agreeing to these Terms, you represent that:

You are at least 18 years old or the age of majority under applicable Indian laws;
If you are under 18, you are using the Site under the supervision of a parent/guardian who has agreed to be bound by these Terms.

You agree not to:

Use our products/services for any illegal or unauthorised purpose;
Violate any Indian laws, including but not limited to the IT Act, 2000, and Consumer Protection E-commerce Rules, 2020;
Transmit harmful code (malware, viruses, etc.).

Any breach of these Terms will result in immediate suspension/termination of access.

2. General Conditions

We reserve the right to refuse service at any time.
You understand that your data (excluding payment details) may be transferred unencrypted over various networks. Payment details will always be encrypted in accordance with RBI and PCI-DSS compliance standards.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

3. Accuracy & Timeliness of Information

While we make reasonable efforts to provide accurate information, we are not responsible for inaccuracies on the Site. The materials provided are for general information and should not be solely relied upon for decision-making.

4. Modifications

Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue any Service without liability.

5. Products & Services

Certain products may be available only online and in limited quantities.
Colours and images may vary due to screen settings.
We reserve the right to limit quantities and discontinue products at any time.
All purchases are subject to our Return & Refund Policy available on the Site.

6. Billing & Account Information

We reserve the right to refuse or limit any order at our discretion.
You agree to provide accurate and current purchase and account details, and to update them as needed.

7. Third-Party Tools & Links

We may provide access to third-party tools and links to third-party websites. These are provided “as is” without warranties, and we are not responsible for their content, accuracy, or policies.

8. User Content & Submissions

By submitting comments, reviews, or suggestions, you grant us the right to use, publish, and distribute them without restriction or compensation.
You must not post unlawful, defamatory, obscene, infringing, or harmful content.

9. Privacy

Your submission of personal information is governed by our Privacy Policy, updated in accordance with Indian privacy frameworks, including the Digital Personal Data Protection Act, 2023.

10. Errors & Omissions

We may correct errors in product descriptions, pricing, or availability at any time without prior notice.

11. Prohibited Uses

You are prohibited from using the Site for:

Illegal purposes under Indian law;
Harassing, defaming, or discriminating individuals;
Uploading malicious code;
Spamming or phishing;
Circumventing security features.

Violation may lead to legal action under Indian Penal Code, IT Act, and other applicable laws.

12. Disclaimer of Warranties & Limitation of Liability

We do not guarantee uninterrupted, error-free service.
All products/services are provided “as is” without any warranties unless expressly provided under Indian law.

To the fullest extent permitted by law, Jio Shopping Mart is not liable for any indirect, incidental, or consequential damages arising from use of our services.

13. Indemnification

You agree to indemnify and hold harmless Jio Shopping Mart, its affiliates, and employees from any claims arising out of your violation of these Terms or applicable laws.

14. Severability

If any provision is held invalid, the remaining provisions will still apply to the maximum extent permissible under Indian law.

15. Termination

We may suspend or terminate your access for violation of these Terms. Termination does not affect accrued rights or obligations.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.
In case of disputes, you agree to submit to the exclusive jurisdiction of courts in Mumbai, Maharashtra, India.